Billing & Payment Management

Comprehensive invoicing, payment processing, and financial reporting with full LHDN E-Invoice compliance for Malaysian properties.

Innhouse PMS Dashboard

Complete Financial Management

From posting charges to generating compliant invoices, Innhouse handles all aspects of hotel billing with accuracy and efficiency.

Flexible Charge Posting

Post room charges, F&B, minibar, laundry, and other services to guest folios. Support for package rates, inclusive charges, and custom billing items. Automatic daily room and tax posting.

Invoice Generation

Professional invoice templates with your hotel branding. Itemized billing with clear descriptions. Support for split billing, group invoices, and corporate billing arrangements.

E-Invoice (LHDN Compliant)

Fully integrated with Malaysia's LHDN E-Invoice system. Automatic validation and submission. QR code generation for verification. Maintain full compliance effortlessly.

Multi-Payment Processing

Accept cash, credit cards, debit cards, e-wallets, and bank transfers. Split payments across multiple methods. Pre-authorization and deposit handling. Secure payment gateway integration.

City Ledger Management

Track corporate accounts and credit arrangements. Aging reports for outstanding receivables. Automated statement generation. Credit limit monitoring and alerts.

Automatic Consolidation

Daily revenue reports with automatic reconciliation. Tax calculation and breakdown. Department revenue tracking. Integration with accounting software for seamless financial management.

Billing Process Flow

1

Charges posted to guest folio throughout stay (room, F&B, services)

2

Invoice generated at check-out with itemized charges and taxes

3

Payment processed (card, cash, or city ledger)

4

E-Invoice automatically submitted to LHDN (for Malaysian properties)

5

Receipt provided to guest (printed and/or email)

6

Transaction recorded in daily revenue report and accounting integration

Financial Control Benefits

  • Eliminate billing errors with automated charge posting and calculations
  • Maintain LHDN compliance automatically without manual intervention
  • Improve cash flow with efficient payment processing and tracking
  • Reduce check-out time with pre-calculated folios and fast payment processing
  • Gain financial insights with automated consolidation and reporting