Billing and payments, done right the first time.

Invoicing, payment processing and financial reporting in one place, with full LHDN e-Invoice compliance for Malaysian properties.

Complete financial management

From the first charge to the final invoice.

InnHouse handles every part of hotel billing, from posting charges to issuing compliant invoices.

Flexible charge posting

Post room, F&B, minibar, laundry and other charges to guest folios, with package rates, inclusive charges and automatic daily room and tax posting. Outlet charges from InnHouse POS post to the room automatically.

Invoice generation

Branded, itemised invoices with clear descriptions, plus split billing, group invoices and corporate billing.

LHDN e-Invoice

Integrated with Malaysia's LHDN e-Invoice system, with automatic validation, submission and QR codes for verification.

Multiple payment methods

Cash, credit and debit cards, e-wallets and bank transfers. Split payments, pre-authorisations and deposits through a secure gateway.

City ledger

Track corporate accounts and credit arrangements, with ageing reports, automatic statements and credit-limit alerts.

Automatic consolidation

Daily revenue reports with automatic reconciliation, tax breakdowns, department revenue and accounting integration.

Billing flow

What happens between check-in and the books.

  1. 01

    Charges post to the guest folio throughout the stay: room, F&B and services.

  2. 02

    An itemised invoice with taxes is generated at check-out.

  3. 03

    Payment is taken by card, cash or city ledger.

  4. 04

    The e-Invoice is submitted to LHDN automatically.

  5. 05

    The guest receives a printed or emailed receipt.

  6. 06

    The transaction lands in the daily revenue report and your accounting system.

Malaysia ready

LHDN e-Invoicing, built into PMS and POS.

Staff complete the sale. Compliance happens in the background.

  • Generated on request

    Issued and submitted when a guest asks.

  • Validated in real time

    Checked with LHDN instantly for errors.

  • Monthly consolidation

    All invoices consolidated automatically.

  • Less finance workload

    Hours of manual processing saved.

Financial control benefits

  • Fewer billing errors with automated posting and calculations
  • LHDN compliance without manual work
  • Better cash flow with efficient payment processing and tracking
  • Faster check-out with pre-calculated folios
  • Clear financial insight from automatic consolidation and reports

See it running for your hotel.

A walkthrough of InnHouse PMS using your room types and rates.

Contact us