Built for Full-Service Operations
Innhouse PMS provides the enterprise-level features that full-service hotels need to manage complex operations, deliver exceptional guest experiences, and optimize revenue across all departments.
Multi-Department Integration
Seamlessly coordinate front desk, housekeeping, F&B, spa, and other departments. Post charges from any point-of-sale to guest folios. Unified reporting across all revenue centers.
Group & Event Management
Handle large group bookings, conferences, and events with ease. Block allocations, rooming lists, and master billing. Dedicated group coordinator tools and reporting.
Revenue Management
Dynamic pricing tools, yield management, and forecasting. Multiple rate codes and packages. Market segment analysis. Integration with revenue management systems for optimal pricing strategies.
Guest Experience Management
Detailed guest profiles with preferences and history. VIP and loyalty program management. Automated pre-arrival emails. Post-stay surveys and reputation management integration.
Enterprise Security
Role-based access control for different staff levels. Audit trails for all transactions. PCI compliance for payment processing. Data encryption and secure backups.
API & Integrations
Connect with key lock systems, POS, accounting software, CRM, and more. Open API for custom integrations. Pre-built connectors for popular hotel technology.
ROI for Full-Service Hotels
Operational Efficiency
- • Reduce check-in time by 60%
- • Eliminate manual charge posting errors
- • Automate night audit process
- • Streamline housekeeping workflows
Revenue Growth
- • Increase direct bookings by 25%
- • Optimize pricing with analytics
- • Maximize occupancy through OTA sync
- • Boost ancillary revenue visibility
Guest Satisfaction
- • Personalize every guest interaction
- • Faster service delivery
- • Proactive issue resolution
- • Consistent experience across stays
Cost Savings
- • No expensive IT infrastructure
- • Reduce staff training time
- • Lower payment processing fees
- • Eliminate manual reporting hours
Trusted by Leading Hotels
Hotels using Innhouse PMS report significant improvements in operational efficiency, revenue growth, and guest satisfaction scores. Our platform scales with your business, from single properties to growing hotel chains.
"Innhouse PMS transformed our operations. We reduced check-in time, increased direct bookings, and our staff loves the intuitive interface. The cloud-based system means I can monitor the hotel from anywhere."
— Hotel Manager, 120-room full-service hotel