InnHouse POS
More than just a POS.
One cloud POS for every outlet in your hotel. Take orders, send them to the kitchen, charge them to the room and issue LHDN e-Invoices without leaving the till.
Outlet dashboard · All 5 outlets
Today at a glance
Revenue
RM 18,420
▲ 12% vs yesterday
Orders
326
▲ 8% vs yesterday
Avg order
RM 56.50
from 326 orders
Items sold
1,184
units served
Outlet contribution
Restaurant & bar 34%Coffee house 28%Room service 18%Minimart 12%Merchandise 8%
Payment methods
Card46%
Charge to room31%
E-wallet15%
Cash8%
One platform, every outlet
Each outlet works its own way. They all report to one place.
| Outlet | Type | How the POS supports it |
|---|---|---|
| Coffee house | Café, breakfast | Dine-in and takeaway, kitchen tickets |
| Restaurant | Restaurant & bar | Table orders to bar and kitchen |
| Room service | In-room dining | Orders charged to the guest room |
| Minimart | Retail | Fast checkout, live stock tracking |
| Merchandise | Gifts & souvenirs | Item sales with low-stock alerts |
| Spa & wellness | Leisure | Treatments and retail sales |
Orders & kitchen
From table to payment in five steps. No paper.
01
Add order
At the table or counter.
02
Send to kitchen
Routed to the right station.
03
Prepare
Status tracked on screen.
04
Serve
Ready alert to service staff.
05
Bill & pay
Settle, charge to room or e-Invoice.
Kitchen display
- Each order routed to the right prep station
- Special requests and status sync instantly
- Spot delays early and act quickly
- Use prep-time insights to improve the kitchen
T12 · 4 min
2 × Nasi lemak
No sambal
PreparingRm 1204 · 9 min
1 × Club sandwich
1 × Fries
ReadyT03 · 1 min
3 × Mee goreng
NewKey features
Ten capabilities, one integrated system.
Multi-outlet management
Every outlet, one platform
Outlet dashboard
Live revenue at a glance
F&B orders & kitchen
Table to kitchen, no paper
Billing & invoicing
Every payment method
LHDN e-Invoice
Compliant by default
Inventory & stock
Stock in, stock out, alerts
Role management
Right access for every role
Activity log
Who did what, and when
Reports & analytics
Daily sales to top sellers
Mobile & cloud
Any device, anywhere
Billing
Every way your guests want to pay.
Cash, cards and e-wallets
At every outlet.
Charge to room
Outlet bills post straight to the guest folio in InnHouse PMS.
Accurate itemised bills
Prices, taxes and service charges applied consistently.
Staff complete the sale. Compliance runs in the background.
Issued on guest request
Generated and submitted automatically.
Real-time validation
Checked with LHDN instantly.
Auto monthly consolidation
Ready for monthly reporting.
Inventory
Every stock movement, tracked as you sell.
Update an item or price once and it syncs to every outlet. Sales deduct stock automatically, and low-stock alerts tell you what to reorder.
Stock in
Purchasing and goods received
Stock on hand
Live levels for each outlet
Stock out
Sales, transfers and adjustments
Low-stock alert
Reorder before items run out
Control & reporting
Right access for every role, and a record of every change.
Roles
- Administrator · setup, users, all reports
- Outlet manager · menus, staff, outlet reports
- Cashier · orders, payments, shift close
- Kitchen · order display and status
Activity log
- Shift opened · Cashier 207:02
- Price changed · Latte10:15
- Void approved · T0813:41
- Stock transfer · Minimart16:20
Reports
- Daily sales
- Top-selling items
- Cashier & shift
- Daily void
- E-Invoice transactions
- Stock value
- Stock movement
- Low stock
Cloud, so you don't run servers.
| InnHouse cloud POS | On-premise POS | |
|---|---|---|
| Cost | Low hardware cost | High hardware and software cost |
| Access | Any device, anywhere | On hotel premises only |
| IT & maintenance | Hosted and maintained for you | Dedicated in-house IT |
| Backup & recovery | Automatic | Your equipment, your cost |
Bring every outlet onto InnHouse.
Setup, staff training and on-site go-live support included.